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Utilizing the Auto Repair Shop Management System

Auto repair shop owners are usually very cognizant of the level of resource utilization in their business. They want to see all bays in their shop being utilized to their fullest. And they want to see...

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Parts Sourcing and Procurement through the Automotive Repair System

An area of activity that is sometimes handled outside the software system is parts sourcing and procurement. The reasons for handling things this way vary but if parts processing can be performed...

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Managing Technician Work through the Auto Repair Shop Management System

The interaction between the service advisor and the technician is still handled outside the software system by some shops. Managing these activities through the software system can have a major impact...

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Managing your Auto Repair Business through your Shop Management System

Today’s shop management systems are able to support many of the business processes performed by the automotive repair shop. Even with the capabilities of these software systems many shops still handle...

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The Impact of Appointment Scheduling on Automotive Repair Operations

Scheduling work in advance through appointments can have a significant impact on auto repair shop operations leading to greater efficiency, higher sales and more profits. A shop that operates primarily...

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Impeding a Downturn in Auto Repair Customer Retention Rates

In automotive repair the customer retention rate is a measure of the percentage of customers that return for service within a given time period. For example, if a shop has one hundred customers at the...

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The Impact of Redundancy in Auto Repair Operations

Redundancy exists in auto repair operations when the same work is performed more than once. The most common occurrence of this is when information is written on paper then entered into the shop...

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Removing Unnecessary Steps in Auto Repair Processes

  Achieving maximum efficiency in automotive repair operations involves identifying and eliminating unnecessary and wasteful steps in business processes. This type of analysis requires looking at and...

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Eliminating Information Lag Time in Automotive Repair Operations

  Whenever there is a period of time between when an event occurs and that activity is recorded in the shop management system information lag occurs. This means that there is a delay in when the...

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Eliminating Waste in Auto Repair Operations

Eliminating waste in automotive repair operations will reduce cycle time, increase vehicle throughput, achieve greater sales volume and increase profits. Waste in the repair cycle can be found in...

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